ANMF (Vic Branch) operations and COVID-19 update

Nurses, midwives and personal care workers are on the pandemic frontline caring for the community. Supporting you, and your health and wellbeing, is critical for the ANMF. As of Monday 5 September 2022, the ANMF (Vic Branch) office is open in line with state government guidance.

If you need to contact ANMF, the following is the best way to do so:

1. Inquiries relating to your work
   All inquiries relating to your work should be directed to our ANMF Member Assistance Team are via our online form.
   
   The Branch triages urgent inquiries such as terminations, APHRA notifications, violent or aggressive incidents, disciplinaries, meetings and bullying and usually respond within one business day.
   
   Non-urgent queries are responded to as soon as practicable, typically within three business days.
   
   The Branch has transitioned to a new case management system and the online form populates this, so we can ensure we respond to your query.
   
   If you have not received a response to your inquiry, ensure you check your junk mail – particularly if you have a Hotmail email address. You can check the status of your inquiry from the member portal once logged into the ANMF website. If it says your case is closed, it means we have replied to your inquiry.
   
   To make a Member Assistance inquiry click this link and scroll to the bottom of the page. You may find the answer to your question in the frequently asked questions on the same page.
2. Inquiries relating to your ANMF membership
   Members can use the member portal to update your details, pay fees, download your tax statement (including previous years), and download your professional indemnity insurance certificate for registration renewal. All membership inquiries should be made via email records@anmfvic.asn.au
3. Inquiries to other ANMF staff
   Members who need to speak with a specific staff member, other than Member Assistance, can contact the Branch by phone on 9275 9333 or by email records@anmfvic.asn.au
4. Education Centre courses and Job Rep, HSR and occupational health and training courses
   
   Participants will be notified directly of any changes.
   
   For inquiries regarding Job Rep Training email jrt@anmfvic.asn.au
   For inquiries regarding HSR Training email ohs@anmfvic.asn.au
   For inquiries regarding Education Centre courses email education@anmfvic.asn.au
   
   Please visit anmfvic.asn.au/covid-19 for important COVID-19 information.