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This document provides information regarding the direct debiting of your account. By agreeing to this direct debit request (DDR) you have authorised us to arrange for funds to be debited from your nominated account. You should refer to the direct debit confirmation and this agreement for the terms of the arrangement between you and us.
The ANMF (Vic Branch) will debit amounts instructed by you on the cycle you select. If the payment date is a non-business day or a public holiday, we will process a direct debit against your account on the next business day.
Changes to the arrangements
Unless you have asked us to change your payment and we have agreed to your request, we will give you at least 14 days’ notice of any changes to be made. This notice will include the new amount, frequency and next drawing date.
A request to stop or alter direct debit arrangements can be made in writing or over the phone to the ANMF (Vic Branch) at least 14 days prior to your next debit.
If you believe that a drawing has been initiated incorrectly, we encourage you to take the matter up directly with us by contacting our Membership Department. We undertake to investigate any dispute and advise you of the outcome.
Telephone: 03 9275 9313
Before providing your account details, please check with your financial institution that direct debit deductions are allowed on the account you have chosen. Please make sure you have enough money in your account to cover your obligations to us when due.
Your financial institution may charge a fee if the payment cannot be met. You must advise us if the nominated account is transferred or closed.
The ANMF (Vic Branch) will not release any information in your direct debit request provided to any person or institution other than the member who makes the agreement and the financial institution cited in the agreement.